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Customer Service/Retail Sales Role Full-time Job

1 month ago Call Centre & Customer Service Manukau City   14 views
Job Details

This is a diverse role that will see you answering all incoming calls, handling all enquires in a timely and professional manner, servicing our retail store and keeping stocks in our showroom up-to date. It will also involve outbound calls, gathering customer information/data, educating the customer on our product (full training provided if needed), and tracking orders when necessary. You will also need outstanding organisation skills and be able to multi-task like crazy!

This role is definitely not for the faint hearted! This is a busy role which will require you to remain calm under pressure. You will pride yourself on delivering an amazing customer experience and you will be professional and friendly.
The role may also extend into different functions of the business, such as assistance with Webstore Sales and Functionality, Finance and Admin, Marketing and Logistics. He/She will also receive and resolve any customer complaints and document these. An all-round attitude will be beneficial.

If this sounds like you, please send your CV to amanda@ecrotek.co.nz

Company Description
We are a NZ owned Beekeeping Supplies Company committed to delivering a premium service to our clients by providing top quality customer service and premium products both here in NZ and overseas.
Team culture is very important to us. We are casual yet professional, easy going yet focused on providing our customers with the best possible service. All staff are supported and management endeavor to provide a friendly and fun work environment!