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Service Administrator Full-time Job

3 weeks ago Trades & Services Auckland   21 views
Job Details

Key Attributes

  • Customer focussed
  • Methodical & Organised
  • Great with Technology

You must be friendly and love exceeding customer’s expectations, enjoy juggling a varied and busy workload, with a great sense of humour and a calm demeanor.  We are looking for someone with proven customer service and administration experience, great computer and people skills - methodical, tech savvy, with an eye for detail, self-driven, customer centric.  You must enjoy the banter of a workshop environment and be available to work 7:30am to 5pm Monday to Friday.  

Strong attention to detail will ensure the smooth running of our front office. Working in a small, but flexible team, your tasks will be varied – so the ability to juggle on the run will be important.

Effective communication is key to your success, both written and verbal.  Insurance claims/assistance experience would be beneficial.

Day to day duties will include:

  • Welcoming customers as they enter reception
  • Handling all incoming phone inquiries
  • Managing our pool of loan cars
  • Processing incoming vehicle repairs and manage outgoing vehicles through our ibody database system
  • Scheduling jobs
  • Liaising with insurers
  • Ordering parts online and follow up where necessary
  • Managing supplies for the team and ensuring a clean and tidy reception is maintained at all times.
  • And anything else that comes along

If this is something you would be interested in, please send your CV to Amanda Paxton, amanda.hbchr@gmail.com.

Company Description
Whangaparaoa Collision Repairs (WCR) is a young, vibrant automotive collision repair company on the Hibiscus Coast, North Auckland. Our vision is to exceed customer expectations on every level, from service and communication to the highest quality of repairs and refinishing vehicles.